Care-instructions

Keep Your Jewelry Shining for Years

Every Shenhaiex piece is made with love — solid 925 sterling silver paired with natural crystals. With proper care, it will stay beautiful for generations. Follow these simple guidelines.

✨ Daily Wear Tips

• Last on, first off. Put jewelry on last before heading out and take it off first when you get home. This avoids contact with lotions, perfumes, and hair products.
• Remove before: Swimming (chlorine and saltwater), exercising (sweat), sleeping, and cleaning (chemicals).
• Store separately. Each piece in its own pouch or box to prevent scratches between items.

🧼 How to Clean 925 Sterling Silver

925 silver tarnishes naturally — it's not a flaw, just chemistry! Here's how to restore its shine:

Method 1 — Mild soap (recommended for crystal pieces):

1. Mix a drop of mild dish soap with warm water in a small bowl.
2. Soak the piece for 2–3 minutes.
3. Gently rub with a soft lint-free cloth.
4. Rinse thoroughly with cool water.
5. Pat dry immediately with a clean cloth.

Method 2 — Silver polishing cloth:

For lightly tarnished pieces, simply rub with a treated silver polishing cloth. This is safe for all crystals and settings.

⚠️ Avoid:

• Silver dips or liquid tarnish removers — these can damage crystal surfaces
• Toothpaste — abrasive and can scratch silver plating and crystals
• Salt + aluminum foil hack — too harsh for delicate settings
• Ultrasonic cleaners — some crystals (opal, pearl, tanzanite) can crack

💎 Crystal-Specific Care

Different crystals have different hardness levels. Here's a quick guide:

Crystal	Mohs Hardness	Care Notes
Amethyst, Citrine, Quartz	7	Durable. Avoid prolonged sunlight (can fade)
Topaz, Aquamarine	8	Very durable. Safe for most cleaning methods
Rose Quartz, Smoky Quartz	7	Avoid ultrasonic cleaners
Pearl, Turquoise, Opal	2.5 – 6	GENTLE only — mild soap + soft cloth. No soaking!

📦 Storing Your Pieces

• Store in a cool, dry place away from direct sunlight.
• Use anti-tarnish strips inside your jewelry box — they absorb moisture and sulfur in the air.
• Zip-lock bags work great for travel; add a small anti-tarnish tab.
• Before storing, always make sure the piece is clean and completely dry.

🔧 When to See a Jeweler

• Prongs loosen or stones feel wiggly — get them retipped.
• Necklace or bracelet chains kink or break — soldering service needed.
• Plating wears through over years of heavy use — replating option available.

Questions about a specific piece? Email shenhaiex@gmail.com with a photo and we'll help you care for it.